Frequently Asked Questions


How far in advance should I book?

“The early bird catches the worm!” Contact us as early as possible, because the airlines release award space 330–362 days in advance and thereafter the award availability is constantly changing.

Why book through MyPoints4Travel instead of using the credit card companies’ travel portals?

We can get you between 3 and 10 times the redemption value that you would receive on the credit card companies’ travel portals. Credit card companies typically offer 1¢/point on their own sites. We typically find our clients 3¢ – 10¢/point.

Do I book my flights before my hotels when planning award travel?

As award seats are limited and availability is constantly changing, we highly recommend you booking your award flights first (and early) when planning a trip.

What happens if my flight is delayed or canceled?

Our travel specialists will provide you 24/7 support for any emergency.  They will arrange new flights if your flights are delayed or canceled.

Do you have more success finding business class seats when I have more flexible travel dates?

Absolutely. Having a couple of days flexibility on either side of your trip can help us immensely in finding you those elusive award seats.

Can flexible routing help?

Yes, sometimes you will need positioning flights to/from the award flights: for example, LAX-NYC positioning flight followed by NYC-CDG award flight.

Do I need to purchase flight insurance for my award flights?

No. If you cancel 24 hours before the flight, the airlines will redeposit all the miles and refund you the airline taxes. An airline cancellation fee may apply.

How do I take advantage of credit card transfer bonuses?

We will alert you to credit card transfer bonus opportunities that occur throughout the year. This service is included in your award booking fees.

What if I don’t have enough credit card points for a redemption?

We offer a credit card consultancy where we map out a points strategy for you by recommending which credit cards to use to mazimize your points-earning potential and put you closer to your next award flight.

Have any questions? Feel free to get in touch!